Starlink
Rural internet installations with careful dish positioning, cable routing and connection planning.
About Jonathan
Technology support that stays personal.
Hello, I’m Jonathan. I’m the founder of JWBS Ltd, providing practical technology support for homes, businesses and rural properties from Cleobury Mortimer.
Jonathan Wells
Jonathan Wells
Founder of JWBS Ltd
My background
I’ve been helping people with technology since university.
I started by working for other people and helping them solve computer problems. Over time, that developed into running my own technology support business.
Today, I work with homeowners, small businesses and rural properties where dependable technology can make a real difference to everyday life and work.
A project might involve improving an unreliable internet connection, extending Wi-Fi across a property, installing CCTV, organising a network or helping someone understand and use their devices properly.
No two properties or customers are exactly the same, which is why I begin by understanding the real problem rather than immediately recommending equipment.
What I do
Six connected services for homes, businesses and rural properties.
Each service can be provided independently or planned as part of a wider, joined-up technology solution.
Wi-Fi
Whole-property coverage designed around the building, the devices and the areas that need a reliable signal.
CCTV
Security systems planned around useful camera coverage, dependable recording and straightforward access.
Networks
Structured cabling, PoE, switches and organised cabinets that create a dependable foundation.
Business IT
Practical support for computers, email, accounts, backups, connectivity and everyday business systems.
Home Support
Friendly help with computers, Apple devices, printers, streaming, accounts, backups and connected-home technology.
A joined-up approach
Looking at the whole setup, not just one device.
Technology problems are often connected. Poor Wi-Fi may begin with the internet connection, a CCTV issue may be caused by the network, and a slow business system may need more than a quick computer fix.
I look at how the equipment, property and people fit together before deciding what needs to change.
That means customers receive a practical solution designed around the result they need, rather than a collection of products that do not work properly together.
Assess
Understand the property and the problem
Plan
Choose the right equipment and layout
Support
Explain the system and remain available
Tomorrow’s technology
I keep up with what technology is doing next.
Technology changes quickly, so I make a real effort to understand new equipment, services and ways of connecting homes and businesses.
Staying current helps me recommend solutions that make sense now without unnecessarily limiting what the customer may need in the future.
The aim is not to use new technology simply because it is new. It is to recognise when it can genuinely improve reliability, security or ease of use.
Where I work
Based in Cleobury Mortimer and travelling for customers.
The main JWBS Ltd office is based in Cleobury Mortimer, with work regularly undertaken across the following areas.
01
Shropshire
02
Worcestershire
03
West Midlands
04
Further afield
Remote support is also available when it is the quickest and most practical way to resolve an issue.
My approach
I try to keep things straightforward.
Most people do not want a complicated technical explanation. They want their internet, devices or business systems to work properly and to understand what is being done.
I take the time to understand the problem, explain the available options clearly and find a practical solution that suits the customer and the property.
Whether it is a small device issue or technology across an entire property, every job receives the same care and attention.
“
I want customers to feel that they can ask me anything, without worrying about technical jargon or being made to feel like they should already know the answer.Jonathan Wells
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